Back around 2004 there was an elderly C.O. and his wife in our Congregation. He left the work at 70 because of health problems and was assigned to our congregation. They had no Social Security so he took a job as a school bus driver and his wife got a job as a perfume "sniper" at the mall, spraying people and handing out perfume samples.
They drove an old Ford Fiesta (death trap) and lived in an older flimsily built Mobile Home in a not so nice mobile home park. I used to help them fix things because he had no skills in terms of household repairs because he had been in the Circuit work since he was young. Consequently, their place was falling apart. She had to plug the garbage disposal into an extension cord and plug it into an outlet in another room because the switch didn't work. Their dining room light hadn't worked for years and the carpet was threadbare.
I'm pretty handy in all of the trades and she called me over there because someone had given her some used carpet and she wanted me to install it for them. I looked at the carpet pieces and there wasn't enough to do the job and besides that is was in bad shape. She began sobbing because it seems that one of he husband's old Gilead school buddies from back in the day had called and wanted to visit but he was too ashamed of their home to let him come. This used carpet was her only hope of making their home better.
It broke my heart to see this sweet old lady so upset about her husbands embarrassment. I was able to get them some new carpet and install it and they were thrilled. I got all the electrical problems solved and spiffed the place up for them. He came home from work and was like a little kid who just got a new toy. He was so happy with the new carpet and to be able to switch on lights that hadn't worked in years. They viewd ME as being sent by Jehovah. Little did they know that in my mind, I was condemning their beloved organization for letting this happen to this old couple while they lived in grandeur in New York City.
That being said, unless things have changed for the better, these folks are turned out once they are of no value to the organization. Theres an imaginary brotherhood that exists and it makes you feel warm and fuzzy when things are going ok. Once any real tangible help is needed for any length of time, you're on your own.